Careers

At Blackheath Products we are always keen to hear from enthusiastic, customer-focused individuals who are interested in joining our 100 plus team based in Halesowen near Birmingham.

Please apply for one of the specific vacancies below, or contact us by email:

recruitment@blackheathproducts.co.uk

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Sales Office Administrator

Line Manager

  • Alan Homer – Decorative Surfaces Sales Office Manager
  • Hayley Badesha  - Decorative Surfaces Sales Office Deputy Manager

Department:

  • Sheet Material Sales Office

Key Skills

  • A conscientious, flexible ‘can do’ working style
  • Good interpersonal and communications skills including excellent telecommunication skills when dealing with customers, suppliers and other members of staff both reactively and pro - actively.
  • Ability to communicate at all levels of seniority and liaise effectively with other internal departments
  • Confidence to deal with difficult situations and to know when appropriate to seek guidance from your Line Manager
  • Good organisational skills, ability to prioritise work effectively within a sometimes pressurised environment whilst maintaining compliance to company policies and procedures
  • Good administration, accuracy and attention to detail skills

Job description

  • Responsible for taking and processing orders, enquiries & general queries over the telephone or by fax/email.
  • To ensure that telephone calls are answered quickly within 3 rings.
  • To offer our customers an excellent level of customer service by dealing with them efficiently & quickly, including returning calls. Part of this role would involve sourcing material from other companies, as well as our usual suppliers in order to maintain excellent service levels. .
  • To provide customers with information about all relevant products whenever there is an opportunity via pro – active calling and as a consequence of the customers calling Blackheath Products.
  • To e-mail any large enquiries or orders to the relevant ASM so that they are fully aware of developments in their area – including New Customer leads.
  • To work closely with the ASMs using the CRM system processing call reports, sending out samples and completing ‘to dos’.
  • Liaise with our Accounts, Warehouse and Transport departments to ensure customers receive the best service at all times
  • To perform specific administration roles within the office as instructed by the Line Manager – such as filing, sorting through enquires, quoting customers. Updating samples, mail shots, information gathering, etc.
  • To enthusiastically get behind and involved in any promotional activities instructed by the Line Manager/Director.
  • To participate enthusiastically in any training product or system provided by the company or its suppliers.
  • To help develop sales from existing customers and actively research and contact potential new customers.
  • As with all staff roles, this job description will evolve and there is a need to undertake different and additional duties from time to time in order to perform the role satisfactorily.

Please email all applications for the attention of Alan Homer, alan.homer@blackheathproducts.co.uk or alternatively call 0121 561 3939

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Driver

Blackheath Products have a vacancy for an experienced class 2 driver.  Our regular delivery days are Monday - Friday and will involve nights out.

During the shift there will be multi-drops involved (10-25 on average). 

Heavy lifting will be required.

Please email all applications for the attention of Michael Greensill michael.greensill@blackheathproducts.co.uk or alternatively call 07801 193 700.

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