Order Cut Off Times
The cut-off for ordering items for delivery on the next scheduled day is:
12:00pm - Monday to Friday
Site Delivery Requirements
- Please ensure that suitable assistance is available on site to help our driver safely offload goods
- Delivery is made to kerbside only
- Please ensure that suitable access can be gained to the delivery address (as a rule, if a refuse wagon can access the address then so can Blackheath)
- A carriage charge of £30 + vat will be applied to all orders delivered to site
Failure to comply with the rules above may result in a delivery charge up to the maximum of the 30% of the order value.
Out of Area Delivery/Low Value Items
If your county is not listed below or your order is for a low value item we may still be able to offer a delivery service via selected couriers that can deliver our product range to your door or work sites, please contact our sales office for further information and up to date carriage costs.
Trade Counter collections
Same day Trade Counter collections: Opening times for same day Trade Collections is 09:00am till 12:00pm Monday to Friday.
Collection terms: All orders for same day collection need to be placed at least 1 hour prior to collection. The cut-off for same day collection is 11:00am.
Next day Trade Counter collections: Opening times for next day Trade Collections is 09:00am till 4:00pm Monday to Friday.
Collection terms: All orders for next day collection need to be placed by 12:00pm the working day prior to collection to enable our warehouse operatives to pre-pick the goods prior to your arrival.
Open Monday to Friday 9.00am - 12.00pm and 2.00pm - 4.00pm. To view our showroom guidelines please click on the showroom guidelines link.
Health & Safety
Please ensure that suitable assistance is available to safely offload heavy and/or bulky items. When installing a kitchen or worksurface, make sure that you always use the correct equipment safely - especially when using cutting or sanding equipment and guards, in addition use masks and extractor to prevent inhalation of dust.