Service level update - 18th June 2021
Following a recent review of our level of service we are pleased to announce an additional delivery day for Area E from w/c 21st June 2021.
Delivery schedule and terms:
Area E – Now every Monday/Wednesday/Friday
All orders for deliveries need to be placed by 12pm the working day prior to the scheduled delivery day. Deliveries for bulk items such as solid surfaces, compact grade or worktops will require a minimum of 2 people available to unload the goods from our vehicle and/or a fork lift truck to maintain social distancing for our driving staff.
Delivery to your business address with no minimum order value restrictions or delivery charge providing average monthly spend is greater than £500 + vat per month. Average spend is calculated on a rolling 3 or 6 month period.
Average monthly spend below £500 + vat: £20 + vat per delivery. This delivery charge will not be applied if you have requested a site delivery (see the site delivery charge below)
£30 + vat per delivery.
Please ensure suitable access can be gained to the delivery address (as a rule if a refuse wagon can access the address, then so can Blackheath).
Delivery is made to kerbside only
Please ensure there is a minimum of 2 people available to unload the goods from our vehicle.
Failure to follow the above requirements will regretfully result in a minimum 20% restocking charge.
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